Due to the effects Covid-19 has had on the New Zealand Tourism sector and the limited number of passengers who are travelling at present, we can no longer sustain shuttles travelling with only one passenger, and so from 1 August 2020 Luxury Airport Shuttles reserve the right to cancel shuttle runs which do not have a minimum number of passengers booked, at least 24 hours prior to travel.
For any passenger affected by this, we will offer:
24. Travel on an earlier shuttle on the same day, if available
25. The option to upgrade to a private charter (which cannot be cancelled) by paying an additional fare; being the difference between their original booked fare and a private charter fare, split pro-rata with any other affected passengers.
26. A full refund of your original booking fare.
Any affected passengers will be contacted at least 24 hours prior to their travel date and time, and presented with their options.