At Luxury Airport Shuttles we are committed to two core quality values:
the quality of all our vehicles; their reliability and safety and their cleanliness; and
the quality of customer experience for every single customer, from our service at the start to our support throughout your journey
Qualmark is New Zealand tourism’s official quality assurance organization.
As Qualmark states:
“When you see a business displaying the Qualmark symbol you can be assured that the business has met stringent quality standards and environmental criteria – earning New Zealand’s Tourism’s official quality mark.”
Since our beginning in 1999 we have been committed to visitor satisfaction and providing a journey that is seamless and professional for all our our clients. Since 2022 as part of our new ownership, Luxury Airport Shuttles has been Qualmark Certified.
Each year we are audited by Qualmark to meet and maintain a wide range of quality standards. Tourism is a hugely important industry for the New Zealand economy and as such our tourism quality standards are among the highest in the world. At Luxury Airport Shuttles value the quality assurance process as an effective way to both measure our performance and also reassure customers that we meet the highest benchmarks for quality in New Zealand.
As part of our continuous focus on being the best, we gather feedback from customers, and also the guidance of the Qualmark assessors, and use this information to further improve what we offer, and how we do it.
If you would like to learn more about New Zealand tourism quality standards visit the Qualmark website or to hear more about what our customers think of the quality of our vehicles and service then view our customer testimonials.