Auckland City Shuttles

Auckland Airport Shuttle

Airport shuttle to Auckland Airport with multiple daily door to door shuttles and airport transfers.

We provide transfers to and from Auckland airports. We offer the most frequent service to and from Auckland Airport to match your travel plans as closely as possible. We guarantee to match any competitors published price.

With 20 vehicles running and our team of drivers we can offer up to 15 transfers each day, the most frequent service available, timed to match your travel plans as closely as possible.

Please note:
- Children are aged 4-15 years inclusive. Children under 4 travel free. Unaccompanied children travel at adult rates.
- Fares are for passengers travelling together and to/from the same address
- Bookings placed within 36 hours of travel will incur a late booking fee
- Accepted credit cards are Visa, MasterCard and American Express. A non-refundable 2% administration fee will apply to Visa & Mastercard credit card transactions. A 4% administration fee will apply to American Express transactions.

Auckland Airport Services Additional Information

  • Online bookings are only available for ‘Auckland Airport Shuttle‘, ‘City to City Shuttle‘ and ‘School Transfers‘. For all other services including local Tauranga Airport shuttle bookings please call us on 0800 454 678 to book as this service is unavailable to book online.
  • For City to City service please select the “Shuttle” option when booking online
  • Online bookings for transfers within 36 hours are not accepted online. If you need you a transfer within the next 36 hours you must telephone us with your details on 0800 454 678.

Pick Up Time Confirmation

When booking your confirmation email will only provide an approximate pickup time from your home address. This will be confirmed to you by telephone the day prior to travel when we have planned each shuttle transfer.

Booking Information

Rates include GST of 15% and are given in New Zealand dollars.

A 20% surcharge applies to adult and child fares on New Zealand Statutory holidays, this will be advised on your booking confirmation.

Accepted credit cards are Visa, MasterCard and American Express. A non-refundable 2% administration fee will apply to Visa & Mastercard credit card transactions. A 4% administration fee will apply to American Express transactions.

Child rate applies to 4 to 15 year olds, 3 and under travel free of charge if accompanied by an adult [1 per adult]. Unaccompanied children are charged at the adult rate.

For groups of more than 8 persons please contact us for a quotation.

Private trip rates are for groups of up to 11 persons travelling from one location.

Booking Terms and Conditions

Your booking with Luxury Airport Shuttles are accepted on the following terms.

1. The service is a shared passenger service and you must be flexible with travel times.

2. You may be required to wait at the airport for up to 90 minutes after meeting your driver for other passengers. This applies to flights arriving on schedule. Flights that arrive early or late are out of our control. For flight arrivals between 1am and 4.30am you may be required to wait longer, but will be advised when you make your booking.

3. Luxury Airport Shuttles takes no responsibility when flights arrive early or late. Late passengers may be transferred to the next available shuttle that has sufficient room. This will be done at no extra cost.

4. Any changes to your travel plans should be advised to us as soon as possible. We will endeavor to accommodate these where possible. We will monitor flight arrival times and try and accommodate late arrivals where possible, you may have to wait for the next scheduled shuttle if the original has to leave due to other passengers arriving on time..

5. Once a booking has been confirmed, a $30 per booking cancellation fee will apply if cancelled at least 24 hours prior to the collection time. For any cancellations made within 24 hours of the collection time, no refunds will be given.

6. Children, infants and babies will only be carried if you have a suitable child seat or if one has been requested from us. Booster seats for children are provided free of charge. Baby and Infant seats may be hired for $20. All must be reserved at the time of booking.

7. Oversize items will only be carried if pre-booked, the charge for such items is $15.00

8. Luggage allowance is one small and one large suitcase, extra items are carried at our discretion.

9. Passengers on arriving flights must meet the shuttle driver as soon as possible, any delays beyond 45 minutes from the flights arrival time must be advised to the office immediately. Failure to do so could mean your shuttle will leave without you and you will have to wait for the next one.

10. Rates quoted are for addresses within 10 kilometers of the location selected from the list of addresses. Should your address prove to be beyond this then we reserve the right to charge an additional $2.00 per kilomoter if it results in a longer transfer distance.

11. Luxury Airport Shuttles reserves the right to change its prices at any time. Existing bookings already made will be honoured at the original price at the time of booking.

12. Bookings placed within 36 hours of travel will incur a late booking fee

More Info

Children are aged 4-15 years inclusive. Children under 4 travel free. Unaccompanied children travel at adult rates.

Please note:
- Fares are for passengers travelling together and to/from the same address
- Bookings placed within 36 hours of travel will incur a late booking fee

Airport “Drop Off” Information

Please note that airlines often request different check in times, so please confirm this when making your booking.
Travel agents often advise a 3 hour check in for international flights, but you can request a shorter check in time when booking if you wish. Business Class flights and Domestic departures allow much shorter check in times. We will attempt to get you to the airport as close to your requested time.

As this is a shared service you may be required to arrive at the airport a little earlier than your preferred check in time, as we will need to accommodate the needs of the other passengers who are also traveling on your shuttle. If you wish to avoid any waiting times or if you have a large group have a look at our Private Transfer service.

When you make a booking with us in advance, we will only be able to give you an indicative time for collection when going to the airport. This is because until the day before the transfer we often don’t know how many persons and from which collection points they will be traveling.

We will contact you the day before your flight to give you an updated time of collection. This is based on the check in time you have requested, how many other persons we have to collect and from which locations.

If you book within 24 hours from your travel time, we may ask you to join the shuttle service at our Tauranga Airport depot, this is because the other passengers using the shuttle will already have been advised of their collection times. In some cases we can still offer the door to door service, depending on your address and the shuttle route taken.

All of our shuttle runs are arranged to get you to or from the airport in the most efficient way, though in some cases your journey will involve meeting other Luxury Airport Shuttles en-route to exchange passengers.

If the pickup times we offer you are not suitable, have you consider booking a night in one of the local Airport Motels, this allows us to take you to the Auckland at a reasonable hour, you can have a good rest at the Motel overnight and they will then transfer you to the airport for those early morning departures.

The Airport Shuttle service we offer is a shared transfer service, so you will normally be traveling with other people who are also going to or from the airport. If you have a larger group traveling together it may be a good idea to book an exclusive/private transfer.

Airport “Pick Up” Information

When returning from an airport our shuttle drivers may also be waiting for other flights arriving at different times, so we do ask that you are patient while we wait for these passengers. With the frequent services we offer to and from the airports we do try and reduce any waiting time as much as possible. If you wish to have exclusive travel and avoid any waiting times at the airport refer to our Private Transfers service

All of our shuttle runs are arranged to get you to or from the airport in the most efficient way, though in some cases your journey will involve meeting other Luxury Airport Shuttles en-route to exchange passengers.

Luxury Airport Shuttles takes no responsibility when flights arrive early or late. Late passengers may be transferred to the next available shuttle that has sufficient room. This will be done at no extra cost.

Keep an eye out for our drivers in turquoise uniforms. You will find our drivers in the Auckland International Airport at the ‘Pre booked transport’ stand. This is at the shuttle meeting point located on the left 20 meters after leaving the customs hall inside the terminal. Do not leave the terminal building. If you have any difficulty meeting them then please go to the I-Site (Information) desk they will help you find your driver.

Shuttle Information for Returning International Passengers.

Click here for a printable version of the information below Shuttle Information for Returning International Passengers.

Click here for a printable version of the information below Return-Passengers_Updated_Extra